complaint·November 29, 2022

Additional outside source interviews revealed all hospice supplies were picked up on the same day of R1’s passing however some of R1’s personal belongings were left at the facility for an additional 15 days. Interviews with both the Licensee and OS1 corroborated R1’s personal belongings remained at the facility for approximately 15 days after R1’s passing, leaving a total of 10 days of pre-paid care. Per Title 22 code of regulations and Health and Safety code all fees paid for after the death of a resident and removal of personal belongings shall be refunded. Based on interviews and records reviews conducted the above allegation is determined to be substantiated. A substantiated finding means the allegations are valid because the preponderance of evidence standard has been met. Deficiency is cited per Title 22, Division 6, Chapter 8 of the California Code of Regulations and is listed on the LIC 9099-D. An exit interview was conducted with HM Hussein and a copy of this report along with Licensee/Appeal Rights (LIC 9058 01/16) was provided to Signature on this form confirms receipt of the documents.