complaint·July 18, 2024

The complainant was interviewed to obtain their account of the events. The complainant stated that the resident was on hospice and did not know what type of diet the resident was on at the time of reporting the complaint. During the interview with the resident, confirmed that they had received their meals regularly and did not experience any instances of not being fed by the staff. All staff members denied the alleged allegation and provided consistent statements that the residents were served meals as per their dietary requirements. Relevant documentation for medication administration records (MAR), including resident care records, meal schedules, and incident reports, were reviewed to identify any discrepancies or patterns. No discrepancies were found. The Power of Attorney (POA) for the resident has not had any issues with the facility, and the resident's meals are balanced and nutritious, the medications are being administered as prescribed. Based on the review of documentation, the allegations of Staff do not provide adequate food service to residents; Staff does not ensure there is an adequate supply of food in the facility; Staff does not administer resident's medications as prescribed; Staff does not ensure a record of centrally stored medications was accurate and complete are Unsubstantiated due to a lack of conclusive evidence. A finding that is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the and his signature on this report confirms receipt of the Licensee Rights.