Complaint·December 4, 2024

Continued from LIC9099 According to allegation, the staff are videotaping residents while the resident is in the bathroom. According to staff interviews, the staff do not videotape the resident while the resident is in the bathroom. The staff state that there are no camera's in the private areas of the facility which are the bathrooms and the resident's bedrooms. The staff at the end of each shift will take a photograph of the areas that have been cleaned for the next shift. The area's would include the kitchen, the laundry room, the bathrooms, the living room and the common areas. Interview with residents' revealed that all the staff allow the residents to have privacy while in the bathroom and in the resident's room. The residents have not observed the staff videotaping or taking pictures of the residents at any time.  The residents have stated that they do not feel that their privacy has been intruded upon at any time during their stay at the facility. Interviews with outside sources also confirmed that they have not observed any staff taking pictures or videotaping of any residents while they were visiting.  The outside sources stated that their family members have not verbalized any concerns about their privacy being intruded upon. LPA observed no audio cameras within the interior of the facility, that are only in the common areas.  There is also and no audio camera outside of the facility to see who is outside of the door for mail.  The administrator did verify that the staff are required to take a photo of the areas that have been cleaned prior to leaving at the end of their shift to provide the next shift of what areas were thoroughly cleaned. When staff are taking pictures of the bathrooms once they are cleaned can seem misleading to someone who is not a frequent visitor. Based on LPA's interviews, observations and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated . An exit interview was conducted with Guarav "Gary" Rathi, co administrator to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.