complaint·August 29, 2023

[Continued from LIC9099] LPA reviewed the staff schedule and interviewed Staff 1 (S1) S1 has worked as a caregiver for the last 3 years. S1 stated that R1 has severe memory deficits.  S1 has not observed any inappropriate sexual touching during care.  Staff 2 (S2) confirmed that R1 has severe memory deficits and there has not been any observation of inappropriately sexually touching resident. Staff 3 (S3) stated that R1 was being tested for a possible infection.  S3 stated R1 has a history of infections that causes delirium or hallucinations.  Outside Source 1 (OS1) was interviewed by LPA Domingo and there has not been any concerns regarding care of residents.  Outside Source 2 (OS2) stated that there has been no concerns of staff providing care to the residents. Outside Source 3 (OS3) was interviewed by LPA Domingo and OS3 stated that there has been no concerns regarding resident's care. OS3 confirmed that R1 has severe dementia and has very poor long and short-term memory. The Department has investigated the allegation listed above.  Based on evidence obtained, including interviews and records reviewed, the above allegation has been determined to be unsubstantiated as the Department could not meet the preponderance of the evidence standard. An exit interview was conducted with Pamela Talamantes Resident Services Director and a copy of this report and Licensee/Appeals Rights (LIC 9058 03/22) were provide.