complaint·February 20, 2025

LPA interviewed ED who stated that R1 has never resided at the facility and S1 has never been employed at the facility. LPA review of initial complaint correspondence revealed the facility name and address attached to the complaint allegation did not correspond with the above mentioned senior care facility. Based on the Department’s investigation of the above-mentioned allegation and the evidence obtained from interviews and records review, we have found that the complaint was unfounded. An unfounded determination means that the allegation was false, could not have happened and/or is without a reasonable basis. The allegation was not pertinent to this licensed facility. The report was discussed, and an exit interview was conducted with Calais Anguiano. A copy of this report along with Licensee/Appeal Rights (LIC9058 3/22) was provided to Calais Anguiano at the conclusion of the visit. The signature below confirms the receipt of these documents.