complaint·November 7, 2025

On 11/7/2025, LPA Grace Donato conducted a telephone interview with the facility to deliver findings. LPA spoke with Executive Director, Diana Weinstein and explained the purpose of the call. Regarding the allegation of neglect to resident resulting in serious bodily injury, resident (R1) was sent to the hospital and had undergone surgery. According to records, on 7/15/2024, during medication pass, R1 reported experiencing pain. R1 was asked if he/she had a fall but kept denying. PRN medication was given but was ineffective. Staff asked family to send R1 to hospital for further evaluation. On the same day, R1 was sent to hospital and was evaluated. For the allegation of staff did not ensure resident's needs were met, based on the records reviewed, there is constant alert charting for R1. There are also notes from facility staff about R1s behaviors and daily activities. Based on records review, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Report is reviewed and a copy is provided.