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Inspection visit

Complaint

COLLEGE TOWN SENIOR RETIREMENT VILLA INCLicense 3746044901 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

A facility records review corroborated the amount paid for R1’s admission and monthly rate. Interviews with facility staff and outside sources confirmed a refund for the days included in the monthly rate, following the day of R1’s passing and removal of belongings from the facility, had not been issued at the time the Department received the complaint filed on January 18, 2023. Based on LPA’s investigation, the above allegation is determined to be substantiated. A substantiated finding means the allegation is valid because the preponderance of the evidence standard has been met. LPA Correia conducted an exit interview with Caregiver Nvard Bedekyan . At the time of the exit interview Caregiver Nvard Bedekyan was given a copy of the Complaint Investigation Report (LIC9099), and Licensee Rights (LIC9058 01-2016), and signature on this report acknowledges receipt of the rights.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652Type B

    Termination--- upon death of resident; removal of resident’s property; refund of fees paid; notice of contract termination and refunds. A refund of any fees...covering the time after the resident’s... property has been removed ...shall be issued...within 15 days...This requirement was not met as evidenced by: Based on interviews and records reviews the Licensee did not issue a refund upon the death of R1. This poses a potential personal right violation to 1 out of 6 residents in care.

  • 87468.1(a)(2)Type B

    Safe, healthful, comfortable accommodations

    Personal Rights of Residents in All Facilities. Residents in...care facilities for the elderly shall have... the following personal rights. To be accorded safe, healthful and comfortable ...furnishings and equipment.This This requirement was not met as evidence by: Based on LPA observations on 01/25/2023, the Licensee did not ensure facility staff were in compliance with the proper use of masks while working with residents in care. This posed a potential health risk to 6 out of 6 residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 16, 2023 inspection of COLLEGE TOWN SENIOR RETIREMENT VILLA INC?

This was a complaint inspection of COLLEGE TOWN SENIOR RETIREMENT VILLA INC on February 16, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to COLLEGE TOWN SENIOR RETIREMENT VILLA INC on February 16, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Termination--- upon death of resident; removal of resident’s property; refund of fees paid; notice of contract terminati..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.