Complaint·May 2, 2025

(CONTINUED FROM FIRST PAGE, LIC 9099) It was also alleged that facility staff are not meeting the care needs of R1. Observations based on a health & safety check conducted by the Department on May 2, 2025 revealed that all five (5) residents residing at the facility were clean and appeared to be healthy. The facility was clean and well-staffed. An interview with R1 did not raise any concerns. An interview with Resident #2 (R2) revealed that they are happy with the care they receive at the facility. An interview with outside sources that visit R1 at the facility revealed that there are no concerns regarding the care that R1 is receiving by facility staff. Interviews with staff revealed that there are no care concerns regarding other staff or facility management. Finally, an interview with the Long Term Care Ombudsman revealed that there are no health & safety concerns regarding this facility. There was not enough evidence to corroborate this allegation. Due to a lack of corroborating evidence, the allegations that there was an unlawful eviction and that R1’s care needs are not being met were unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated. **NOTE: LPA left the facility for a period of 3 hours for a lunch break and to evaulate findings. LPA returned to the facility to conclude the investigation. LPA Silveira conducted an exit interview with Regina. The Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 03/22) were provided to Regina.