complaint·February 21, 2024

Additional interviews revealed the facility may, or may not cover the Uber bill, and some medical appointments were missed due to the lack of transportation service at the facility. A review of the facility’s website and admission agreement corroborated the facility had advertised transportation and agreed to provide such service. An interview with the facility’s Executive Director confirmed the facility was responsible for scheduling and providing transportation to medical appointments. Based on evidence obtained, the preponderance of evidence standard was met, therefore, the allegation was Substantiated. The deficiency was cited in accordance with California Code of Regulations, Title 22, and listed on the LIC 9099D. A plan of correction was jointly formulated with Memory Care Director Jeralyn Markiewicz. An exit interview was conducted with Markiewicz, to whom a copy of this report, LIC 9099D and Licensee/Appeals Rights (LIC 9058) were provided. Based on the evidence obtained at the facility, there was not a preponderance of evidence to prove the alleged violation occurred. The allegation was unsubstantiated. An exit interview was conducted with Markiewicz, to whom a copy of this report, and Licensee/Appeals Rights (LIC 9058) were provided.