Reference check·April 8, 2025

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Collateral Visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Executive Director Rebecca Toves. During today’s visit, LPA conducted staff and residents interviews to aid in an investigation involving a different licensed care facility. During LPA's time at Bonita Villa Senior Living, he observed that the carpet inside Apartment #211, belonging to Resident #1 (R1), was significantly stained/dirty. [See LIC811 Confidential Names List for a description of R1.] Interviews of manager and outside sources aligned to show: The carpet in this apartment is almost five (5) years old. Licensee had earlier constructive knowledge of the staining, and acknowledged the need to remedy it. Licensee had not yet remedied it. One (1) deficiency was cited per California Code of Regulations, Title 22 (refer to the attached LIC 809-D page). A Plan of Correction was jointly developed with the Licensee. An exit interview was conducted with Toves, to whom a copy of this report, the LIC 809-D page, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided.