Follow-up·June 19, 2025

Licensing Program Analyst (LPA), Carmen Lopez, conducted an unannounced visit to initiate complaint investigations and in conjunction conducted this case management visit. LPA Lopez identified herself and was granted entry by Michelle Gould, Concierge. LPA Lopez stated the purpose of the visit and reviewed the basic elements of the visit with Dining Services Director, Abraham Botello. On May 12, 2024, the Regional Office received a self reported SOC341 regarding resident #1 (R1) who reported to the facility that on 03/08/2025, staff #1 (S1) had gone onto their room during the night and pulled on their call pendant. According to the SOC341, R1 does suffer from a cognitive condition. Due to the incident, the facility contacted law enforcement who came out to the facility and obtained statements. Additionally, it was reported to the Department that staff #2 (S2) had received an item from resident #2 (R2) which the amount may have been significantly large. During today's visit LPA obtained relevant documents pertinent to these incidents. LPA informed Dining Service Director that there may be follow-up phone calls or visits pertinent to these incidents. No deficiencies were not observed or cited during this CM visit. The report was discussed, and an exit interview was conducted with Dining Service Director Abraham Botello, to whom a copy of this report along with Licensee/Appeal Rights (LIC9058 3/22) were provided at the conclusion of the visit. The signature below confirms the receipt of these documents