Complaint·November 15, 2022

For now, the pest control company will continue to spray every three (3) months or more if needed. Outside source interviews revealed live roaches were observed on Resident #1 (R1)’s wheelchair and in the cup storing their dentures. Outside source correspondence indicated the licensee was made aware of the roaches on 08/14/22. However, the professional exterminator was not called out until 10/15/22. The facility continued to have roaches from August to October 2022 and the proper measures were not taken to keep the facility free of roaches. Resident interviews confirmed the facility has live roaches and roaches have been found in the drawers. On 10/17/22, LPA observed live roaches in the facility and dead roaches in resident drawers. Additional outside sources revealed observing live roaches in the kitchen, bathroom, living room, and resident’s room from August through October 2022. Facility records indicated the professional pest control Service Agreement began in October 2022, and not in August 2022 when the licensee was initially made aware of the roaches. Based on observations and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California code of Regulations, Title 22, Division 6 & Chapter 8 is being cited on the attached LIC 9099D. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 01/16) were provided to Licensee, Mohammad Rahman whose signature below confirms receipt of these rights.