complaint·August 25, 2025

Additionally, it was alleged staff did not provide adequate care and supervision of the residents, and the facility was insufficiently staffed. Interviews conducted with some residents in care revealed they felt the facility was understaffed. However, when probed on how this affected them or other residents, they responded there was no effect on themselves and were not able to specify who or how it affected other residents in care. A review of staff records revealed staff received proper training for their role at the facility, and a review of resident records corroborated service provisions were being rendered as needed. Lastly, it was alleged that the facility was not free of mold. All resident interviews revealed no issues with mold at the facility, including one resident that revealed being allergic to mold. A facility tour revealed the facility had experienced some leaks that resulted in mold. The areas affected were observed to have been restored. Based on interviews, direct LPA observations and records reviews, a preponderance of evidence does not exist to prove that the alleged violations occurred, therefore the allegations were determined UNSUBSTANTIATED. An exit interview was conducted with Business Office Manager (BOM) Marisol Barajas, to whom a copy of this report and Licensee/Appeal Rights (LIC9058 03/22) will be provided at the conclusion of the visit.