complaint·February 11, 2026

A review of R1’s records revealed that their Power of Attorney (POA) was Outside Source 2 (OS2) for both health and fiduciary matters; however, R1 was not conserved. Interviews with outside sources (OS1, OS2, and OS3) corroborated that, at the time of admission, OS2 requested staff to prohibit OS1’s visitation with R1. An interview with OS2 confirmed this request, stating that R1 was still acclimating to the new environment and that OS1’s visits appeared to upset R1. Additionally, OS1 reported being denied visitation on two occasions by facility staff, who stated they were following management’s directive. OS3 also corroborated that OS1 was denied visitation by facility staff [see LIC 811 for confidential names list].Allegation Findings: Based on interviews and record review, the allegation that the Licensee did not allow visitation with R1 is SUBSTANTIATED. An exit interview was conducted with Health Services Director (HSD) Anding, A copy of this reports (LIC 9099/LIC 9099D) and the Licensee Rights (LIC 9058) will be provided at the conclusion of the visit. Signature below confirms receipt of these documents.