complaint·March 2, 2026

(Continued from LIC9099) LPA conducted a visit to the facility and observed the parking lot and surrounding walkways. LPA did not observe any large holes, severe cracks, or buckling that would pose an immediate danger to residents. Some patched areas were noted in the driveway and along the wheelchair accessible walkway. LPA interviewed the Executive Director and maintenance staff. Staff reported the parking area and driveway are cleared of debris once a week. Facility provided documentation showing a capital project plan is in place to repave the parking lot; however, resurfacing is scheduled to take place after construction projects have concluded. Department interviews reveal that the maintenance director is inspecting the parking lot weekly and is preforming repairs to maintain a safe environment to residence. Based on records and interviews and department observations, a preponderance of evidence does not exist to show that Licensee did not take the required steps to properly maintain facility premises. The allegation is therefore UNSUBSTANTIED. An exit interview was conducted with Executive Director Neale, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.