complaint·May 14, 2025

(Continue from LIC9099) Interviews revealed staff did not let the residents stay in a soiled brief, and staff will provide incontinence care as needed. LPA observations revealed a sufficient amount of incontinence products in the facility. LPA also observed that the facility was not malodorous of urine or feces. LPA Domingo did not observe any residents during the visit who needed incontinence care. It was alleged that staff did not meet residents' food service needs. Interviews revealed that the staff assist residents with meals as needed and when the residents' service plans stated that there is a need to assist the residents during meals. The residents have meals in the room when requested. Records reviewed that R1 was independent with meals. R1 was able to push the meal tray and move the tray on their own. Records reviewed showed meals were provided and delivered to R1's room upon request. The resident was admitted on October 16, 2024, and previously resided at the family residence. On November 13, 2024, a Safety/Wellness check, police came, and they did not file a report, nor were there any findings that R1 needed any assistance. The resident moved out of the facility on November 15, 2024, per family request, and no known address was shared with the facility. During the course of the investigation, interviews were conducted, and records were reviewed. Investigation revealed inconsistent statements, and the information obtained did not present a preponderance of evidence to support or corroborate the allegations. The allegations are deemed unsubstantiated . An exit interview was conducted, and a copy of this report, along with Licensee Rights (LIC 9058 03/22), was provided to Natalie Carlborg, Executive Director whose signature below confirms receipt of these rights.