Incident investigation·November 13, 2023

Licensing Program Analyst (LPA) Renita Hall conducted an unannounced case management visit to follow-up on an incident reported to Community Care Licensing.  LPA met with Sarita Mendoza, Assistant Manager, and discussed the purpose of the visit. On 11/06/23, at approximately 5:00 PM,  staff was alerted to an emergency situation involving Resident 1 (R1) Staff heard R1 exhibiting signs of choking. Immediate life-support protocols were initiated, and the Heimlich maneuver was attempted to relieve the obstruction. Staff 2 promptly called emergency medical services (EMS) and Staff 1 and Staff 3 continued their efforts to clear the airway obstruction until the arrival of the EMS team. During today’s visit, LPA performed a brief facility tour and welfare check on residents, finding that they were safe and alert. LPA also reviewed pertinent care records and interviewed relevant staff. Based on evidence, circumstances, and context obtained through reviewed records and interviews, no deficiency was cited for the above incident. Also, no deficiency was observed during today’s site visit. An exit interview was conducted with Sarita Mendoza, Assistant Manager. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided to the Assistant Manager and her signature on this report confirms receipt of the Licensee Rights