Complaint·May 13, 2025

Review of R1’s medical assessment records dated March 27, 2025, revealed that R1 had a diagnosis of dementia, was confused/disorientated, exhibited sundowning behaviors, and could feed themselves but required assistance with all other activities of daily living. Review of R1’s service plan date April 1, 2025, revealed that R1 was independent with feeding but required on going care for advanced dementia that caused speech, functional, and behavioral impairments. LPA conducted a tour of the facility, during the facility’s lunch hour, to which LPA observed three different meal options being provided to the residents. LPA did not observe a lack of food for the residents. Review of the facility’s menu revealed that residents are provided three meals a day with lunch having three different entrée options and dinner consisting of four different entrée options. Interviews with staff revealed that the residents are provided a snack three times a day in addition to a snack station that residents have ongoing access to. Interviews with residents and outside sources did not reveal a concern for an insufficient amount of food to meet residents' needs. Based on interviews, direct LPA observations and records review, the investigation did not yield a preponderance of evidence to conclude that staff did not ensure quantity of food was sufficient to meet resident's needs. Based on the foregoing, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Resident Services Director Sutton, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.