Complaint·December 8, 2025

Outside Source (OS1) interview revealed R1 gave the Executive Director (ED) verbal notice they were going to vacate the facility on October 14, 2025. Although there was no documentation of written notice to vacate on October 14, 2025, records were secured dated October 16, 2025, that confirmed the ED had received R1’s notice. However, on October 18, 2025, a record review revealed R1 asked the ED to put a hold on their 30-day notice to vacate after encountering an issue with their new location, in which the ED agreed and on November 3, 2025, the ED sent out a notice to the corporate office that R1 would be resuming their place at the facility. Subsequently, on November 11, 2025, a record review revealed R1 notified the ED that they would not be returning to the facility, and on November 17, 2025, a moving company picked up R1’s belongings and removed them from the facility. Although there were 13 days of unused prepaid (November 18th through November 30th) days of rent, due to R1 recanting their notice to vacate on November 11, 2025, the facility held R1’s room with an expectation of their return and did not seek a new admit. During LPA Correia’s initial visit on December 1, 2025, she conducted an inspection of R1’s room at the facility. LPA observed the room to be vacant, and readily available to house a new resident. Based on the interviews and reviews of records the Department’s investigation determined the allegation to be Unsubstantiated. An unsubstantiated finding means there was not a preponderance of evidence to prove the violation occurred. An exit interview was conducted with ED Lewis. A copy of this report (LIC 9099), and the Licensee Rights (LIC 9058) was provided to ED Lewis. Signature below confirms receipt of the reports.