Complaint·July 30, 2024

Licensing Program Analyst (LPA), Sabel Martinez, conducted an unannounced complaint investigation visit to investigate the above allegation. The LPA introduced himself and disclosed the purpose of the visit to Caregiver Tahi Fakvaa, who was the only caregiver at the facility at the time of the visit. Caregiver Sandra Austria arrived during the visit and assisted the LPA. Review of records, along with a search in the Department's Guardian System revealed Staff # 1 (S1). Did not have an active Criminal Background clearance. This deficiency was cited in an LIC 9099D form and a civil penalty of $500 was assessed in an LIC 421BG form. A plan of correction was jointly formulated with Administrator Christine Tapia, who arrived during the visit. An exit interview was conducted with Administrator Christine Tapia, to whom a copy of this report, LIC 811 Confidential names list, LIC 9099D, and Licensee/Appeals Rights (LIC 9058), were provided.