Non-compliance follow-up·April 23, 2026

Licensing Program Analyst (LPA) Arian Golbakhsh conducted an unannounced quarterly Case Management/Legal Non-Compliance visit. LPA was welcomed by, identified themselves to, and discussed the purpose of their visit to Caregivers Guadalupe Sevilla and Veronica Bojorquez. Administrator Jenifer Sequeira arrived later during the visit. On January 22, 2025, the Licensee agreed on a compliance plan for the following 24 months through January of 2027. The last prior inspection was on September 9th, 2026. During today’s visit, LPA conducted a general overall inspection of the facility, interviewed staff, reviewed records, and evaluated licensee’s ongoing compliance with the requirements described in the LIC9111. During today's visit, there were six (6) residents in care, with one (1) currently on hospice. During the visit, the facility was clean, safe, and in good repair. LPA reviewed facility records. Client records contained all required documents. As LPA examined staff training records, LPA observed that staff training records were not current as was required per the terms of the compliance conference. Per the contract, outside source training was to be conducted with all staff quarterly for specified training topics. One type B deficiency was cited for the lack of records for required staff training. [Continued on LIC 809-C] [Continued from LIC 809] There were no immediate health or safety concerns. Based upon today’s observation and interviews, the facility was not operating consistent with the terms of the compliance conference. One deficiency was issued as part of this compliance visit. An exit interview was conducted with Administrator Jenifer Sequeira, who expressed disagreement with the citation and declined to sign today's report. LPA explained that signing today's report does not necessarily mean they agree with the citation, and that it is rather acknowledgement of LPA providing documentation of the visit and documentation of Administrator Sequeira's receipt of today's report. Administrator Sequeira stated they understood and maintained their refusal to sign, and requested an office meeting be scheduled to discuss the deficiency and compliance agreement. Per Administrator Sequeira, the facility had not been made aware of the quarterly training requirement in the first place and those records had not been requested during previous quarterly compliance visits by the Department. LPA provided Administrator Sequeira a copy of today's report and attachments as well as a copy of the Licensee/Appeal Rights (LIC 9058).