Incident investigation·September 9, 2024

Licensing Program Analyst (LPA) Iby Strong conducted an unannounced Case Management Visit. LPA was allowed entry, identified herself, and discussed the purpose of the visit with Caregiver Remedio De Rosario. All staff present had current criminal record clearance. LPA Strong spoke with Administrator Annie Nazarian via telephone. Today's visit is in response to the self-reported incident which occurred on 9/1/2024 regarding an AWOL of Resident 1 (R1 - see LIC811 Confidential Names List). According to the report submitted by the facility on 9/3/2024 R1 left facility unassisted on Sunday 9/1/24 after having an emotional outburst. Interview with staff present on the date of the incident revealed that emergency personnel were contacted within minutes of R1 leaving the home. LPA conducted a wellness check at the facility by touring the facility, observing a resident in care that appeared appropriate for the facility, interviewed staff, and collected resident records. Based on facility records and interviews, staff followed absentee notification plan as required. LPA Strong also provided regulation consultation via telephone. An exit interview was conducted with the Caregiver Remedio De Rosario. A copy of this report and appeal rights (LIC9056 03/22), were provided via hardcopy at the conclusion of the visit.