complaint·January 15, 2026

However, all food inside the freezer was frozen at the time of observation. Based on these findings, the allegation is substantiated because the equipment is not consistently maintaining proper temperature, which violates Title 22, Section 87307(a) , requiring food to be stored in clean and sanitary conditions and at safe temperatures. Regarding the allegation that washers and dryers were not maintained in good repair, LPA interviewed Staff 2 (S2), who stated that several washers and dryers were out of order and that the facility’s only large industrial washer had been broken for over a year. LPA inspected all three laundry rooms and observed multiple machines labeled “out of service,” one washer with water sitting inside the drum, and the industrial washer on the first floor out of service with cleaning supplies stored in front of it. LPA interviewed Executive Director (ED) who stated that the physical freezer unit was replaced but the thermostat is fluctuating and needs to be repaired. ED stated that he received a quote for thermostat which will take care of the repair needed for the "electronic unit." ED stated that they have replaced a few washers and dryers throughout the facility and are also in the process of either repairing and/or replacing the older equipment. Based on these findings, both allegations are substantiated. The freezer equipment is not consistently maintaining proper temperature, which violates title 22 requiring food to be stored in clean and sanitary conditions and at safe temperatures. Title 22 also requires that washer equipment be both in adequate supplies and in good repair. These findings mean that the preponderance of the evidence standard has been met and the allegations were valid. The deficiencies are cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D. An exit interview was conducted, a plan of correction was jointly developed, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Randal Newton, Executive Director. Signature on this form confirms receipt of the documents. A repair technician was actively working on the industrial oven during the visit. Based on these observations, this allegation is unsubstantiated, as the facility had functioning food warming equipment and an alternative cooking method available, meeting the requirements of Title 22. LPA interviewed Executive Director (ED) who stated that he was not aware of "food warmers" not working. ED was certain that the food being served to the residents was at the correct temperature. Based on interviews and LPA observation a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Randal Newton, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.