complaint·January 15, 2026

S2 and S3 stated that the renovation work was done in the evenings and produced a large amount of dust, which spread over the furniture and into the entryways of resident rooms. They believed the renovation company would clean up daily, but this did not happen. According to S2 and S3, the dust covered the second-floor common area for at least two weeks, and the renovation company only began cleaning on the day of LPA’s visit. LPA observed remnants of "dry wall" dust in the entryway of several resident's rooms as well as the corridor and furniture on the second floor of the facility. LPA also interviewed an outside source (OS), who stated that they visit a resident daily at the facility. OS confirmed that the renovation work created a significant amount of dry wall dust, which accumulated on railings and spread into resident rooms. OS stated that while the area appeared somewhat cleaner on the day of the visit, for most of the renovation period, a large amount of dust was left throughout the second floor. LPA interviewed Executive Director (ED) who stated that they are in the process of renovating the "upstairs" and it has been an ongoing process with the outside company to clean up after the nightly renovation. ED stated that the company was to vacuum the dust in the common areas nightly with the facility housekeeping cleaning inside the resident rooms in the morning. Based on interviews and observations, the allegation that the facility was not clean is substantiated . The presence of dry wall dust for an extended period created an unsanitary environment, which violates Title 22. These findings mean that the preponderance of the evidence standard has been met and the allegation is valid. The deficiency is cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D. An exit interview was conducted, a plan of correction was jointly developed, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Randal Newton, Executive Director. Signature on this form confirms receipt of the documents.