Complaint·February 11, 2026

(Continued from LIC9099) Resident #1 (R1) began residency at the facility on December 2, 2023, and remained at the facility until September 25, 2024. Physician’s report dated November 8th, 2023 indicates that R1 has a diagnosis of unspecified Alzheimer's Disease and is non-ambulatory. R1 required assistance with all activities of daily living, including incontinence care, repositioning, and hydration. Physician’s orders included maintaining adequate fluid intake and the use of a barrier cream due to skin sensitivity. R1 had a documented history of constipation , hemorrhoids as well as intermittent episodes of dizziness and syncope prior to admission. The Department reviewed physician’s reports and interviewes with OS1 confirmed R1’s medical history and compliance with physician’s orders while at the facility. OS1 stated that R1 was doing well at the facility and that staff followed care instructions, including the use of barrier cream. Progress notes from a Home Health Care agency dated September 27, 2024, confirmed that R1 had no inflamed hemorrhoids, no stage 1–4 pressure injuries, and no documentation of a bruise on the forehead. Department Interview with Staff #1(S1) revealed they witnessed R1 leaning on bed rail and causing redness however, no major bruising was witnessed. Based on interviews with outside sources and staff and and Records review a preponderance of evidence did not exist to prove that the alleged violations occurred. Therefore, the allegations were UNSUBSTANTIATED. An exit interview was conducted with LIcensee/Administrator KIngsley Okoro, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.