complaint·January 22, 2026

(Continued from LIC9099) Regarding the allegation that staff does not ensure facility is free of mold, during two unannounced visits, LPA toured the interior and exterior of the facility and inspected each room as well as all of the windows and doors. LPA did not observe any mold nor were there any malodors suggesting mold was present. Interviews with staff and residents did not report observing of mold in the facility or having any concerns. Regarding the allegation staff does not ensure facility is free of garbage, during two unannounced visits, LPA toured the interior and exterior of the facility. LPA did not observe any garbage throughout the facility. Garbage was observed to be contained inside appropriate garbage receptacles. Interviews with staff and residents did not report any concerns regarding there being garbage throughout the facility. Regarding the allegation that staff does not ensure facility is in good repair, during two unannounced visits, LPA toured the interior and exterior of the facility and inspected each room. The facility was clean, sanitary, and in good repair. LPA did not observe any leaks or anything that was indicative of the facility being in disrepair. Interviews with staff and residents did not report observing the facility in disrepair, nor having any concerns regarding the state of the facility. The Department has investigated the above mentioned allegations. Based upon interviews and LPA observations during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate these allegations and therefore deemed unsubstantiated. An exit interview was conducted with Administrator Sandy Wilson, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.