complaint·November 19, 2025

(Continued from LIC9099) Regarding the allegation that staff did not dispense medication to R1 as prescribed, interviews with residents reported receiving their medications as they should. Interviews with outside sources reported no concerns regarding residents not receiving their medications as prescribed, including stopping or starting medications as ordered by physicians. In reviewing records, there was no evidence to indicate medications not being dispensed as prescribed. LPA did a count audit of R1's medications which indicated the right amount of dosages being administered. Regarding the allegation that staff did not provide adequate personal hygiene care to R1, interviews with residents reported receiving appropriate hygiene care. Interviews with outside sources reported no concerns regarding the hygiene of residents in care. During LPA unannounced visits LPA observed residents appearing to be clean and well groomed. Regarding the allegation that staff did not assist R1 with repositioning, R1 reported in an interview not needing assistance in repositioning. A review of R1’s Physician’s Report signed 4/25/25 indicated R1 as nonambulatory and not requiring assistance with turning or repositioning in bed. LPA observed R1 independently transferring in and out of bed. The Department has investigated the above mentioned. Based upon the information obtained during this investigation, it is determined that the preponderance of evidence was not met to support or corroborate these allegations and therefore deemed unsubstantiated. An exit interview was conducted with Caregiver Nita Pabustan, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.