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Inspection visit

Complaint

KOKORO ASSISTED LIVINGLicense 3856002353 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation of: representative was not regularly informed of activities related to care or services, including ongoing evaluations, as appropriate to resident's needs, the facility acknowledged of making arrangements with an outside Consulting Group to conduct an on-site assessment for R1 without notifying the Responsible Party. After the investigation, this allegation is deemed substantiated. Regarding the allegation of: communications from the representative were not answered promptly and appropriately, the Reporting Party stated that the Responsible Party emailed the facility some questions regarding to R1 and R2 and requested for medical records, and documents but the facility failed to respond to the emails and has yet provided the information. During the interviews, the facility acknowledged that they failed to provide the entire medical records and documents to the Responsible Party and they failed to respond to some of the email inquires that the Responsible Party has asked for. After investigation, this allegation is deemed substantiated. Based on interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, this allegations were determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties. Report was discussed with Administrator, and Appeal Rights provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(8)Type B

    Regular representative updates on care

    PERSONAL RIGHTS OF RESIDENTS....(a)Residents in all residential care facilities....(8)To have their representatives regularly informed...activities related to care or services, including ongoing evaluations, as appropriate to their needs. This requirement was not met as evidenced by: the facility arranged for an outside consultant group to conduct an on-site assessment for R1 without informing the Responsible party which posed potential health and safety risks to resident in care.

  • 87468.1(a)(9)Type B

    Prompt responses to resident communications

    PERSONAL RIGHTS OF RESIDENTS....(a)Residents in all residential care facilities....(9) To have communications to the licensee from their representatives answered promptly and appropriately. This requirement was not met as evidenced by: the facility failed to provide R1 and R2's complete medical records and documents to the Reporting Party promptly as requested which posed potential health and safety risks to resident in care.

  • 87506(c)(1)Type B

    Licensee responsibility for records confidentiality

    RESIDENT RECORDS- (c) All information and records obtained from or regarding residents shall be confidential. (1)The licensee shall be responsible..for safeguarding the confidentiality of their contents.The licensee...shall reveal or make available confidential information only upon the resident's written consent or that of his designated representative. This requirement was not met as evidenced by: the facility failed to obtain prior authorization from the Responisble Party for providinng resident's confidential information to an outside organization which posed potential health and safety risks to resident in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 12, 2021 inspection of KOKORO ASSISTED LIVING?

This was a complaint inspection of KOKORO ASSISTED LIVING on October 12, 2021. 3 citations were issued: 3 Type B.

Were any citations issued to KOKORO ASSISTED LIVING on October 12, 2021?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "PERSONAL RIGHTS OF RESIDENTS....(a)Residents in all residential care facilities....(8)To have their representatives regu..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.