Complaint·November 10, 2025

On 11/10/2025, Licensing Program Analyst (LPA) conducted an uannaounced complaint investigation visit do deliver findings in regards to the allegation received. LPA met with resident services director Sakae Hamilton and explained the purupose of today's visit. During the investigation LPA conducted interviews and reviewed pertinent documents related to the complaint. Its discovered that the resident gave the faciilty their belongings to the facility after they passed away. LPA reviewed the documentation regarding this, and confirms that this was put in place by the resident prior to passing away. The responsible party is aware of the will and picked up any belongings the responsible party wanted. The rest of the resident's belongings were put for sale among staff with the proceeds going back into the facility to support staff related functions. Per interviews conducted, LPA was not able to determine if any items were taken illegitatmately as they were given away and the responsible party obtained only certain items they wanted. Nothing was overtly noticed as missing or stolen. This allegation is unsubstantiated. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time. Report is reviewed with Sakae and a copy is proveder