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Inspection visit

Complaint

ALMA VIA OF SAN FRANCISCOLicense 3856002701 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 10/15/2024, Licensing Program Analysts (LPA's) Tobola & Jian arrived unannounced for the purpose of initiating complaint investigation and was greeted by Executive Director, Cleitus Jones. LPA toured the facility, interviewed Executive Director, gathered resident records and made observations during the course of the investigation. Complaint alleges, lack of supervision resulted in resident eloping from facility. Based upon interviews with Executive Director, it was found that resident (R1) had eloped from the facility during the overnight hours of 9/28/2024. It was found that staff (S1) had been asleep during the incident had not properly supervised residents resulting in R1 exiting the facility unsupervised. Upon review of R1's records, it was found that R1 is diagnosed with dementia, has wandering behavior and is not allowed to leave the facility unassisted. Allegation, Lack of supervision resulted in resident eloping from facility is found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Facility personnel sufficiency and competence

    Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This was not met as evidence by: Administrator failed to prevent resident (R1) from eloping the facility. Based upon interview with Administrator, it was found staff (S1) was asleep during the incident, and not properly supervised resident (R1). Record review shows R1 is diagnosed with dementia, at wander risk and unable to leave the facility unassisted. This serves as an immediate health & and safety risk.

FAQ · About this visit

Common questions about this visit

What happened during the October 15, 2024 inspection of ALMA VIA OF SAN FRANCISCO?

This was a complaint inspection of ALMA VIA OF SAN FRANCISCO on October 15, 2024. 1 citation were issued: 1 Type A (serious).

Were any citations issued to ALMA VIA OF SAN FRANCISCO on October 15, 2024?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Personnel Requirements: Facility personnel shall at all times be sufficient in numbers, and competent to provide the ser..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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