Complaint·October 31, 2024

Upon facility inspection LPA and S1 observed multiple bed bug carcasses in R1's bedroom #5. S1 stated that the bed bugs had not spread throughout the facility. However, LPA observed additional bed bug carcasses near R1's roommate's bed, as well as in the adjacent bedroom #6 and in bedroom #1 located at the furthest end of the hallway from R1's quarters. LPA found that the bed bugs had spread throughout the facility effecting multiple bedrooms (photos taken). Complaint alleges staff inappropriately sprayed chemicals on a resident's bed. Upon interview with staff (S1), LPA was informed that bed bug chemical spray was applied around R1's bed and wall area. LPA was shown the chemical spray confirming that R1's living quarters had been exposed to chemicals (photos taken). In addition, upon interview with Stepping Stone Day Program Case Manager (I1), I1 indicated that during their visit to the facility, I1 had witnessed staff applying the chemical spray directly on R1's bed and bedding, effecting R1's furnishing, equipment and living accommodations. Allegations, facility has bed bugs & staff inappropriately sprayed chemicals on a resident's bed are found to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. Failure to correct the deficiency and/or repeat deficiencies within a 12 month period may result in civil penalties. Exit interview conducted and appeal of rights provided.