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Inspection visit

Complaint

IVY PARK AT CATHEDRAL HILLLicense 3856004292 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Complaint also alleged that facility staff are not reporting incidents involving residents as necessary. Based on interview and document review, there were several occasions in which R1 fell but the Licensee did not complete a written report within 7 days of the occurrence of the event for 9 out of the 10 falls. Based on information reported by and obtained from facility staff and witnesses, these allegation is substantiated. The preponderance of evidence standard has been met. Deficiencies are cited under the California Code of Regulations, Title 22. Failure to correct the deficiencies by the due date may result in civil penalties. An immediate civil penalty of $500.00 was issued and a copy of the LIC 421IM was given to Chris Schuster, Administrator/Executive Director. At the time of the complaint inspection on 12/23/2025, licensee was informed that the incident is currently under review and a future civil penalty may apply based on Health and Safety Code § 1569.49. Exit interview conducted. A copy of the report issued. Appeal Rights provided. Facility representative signature on this report acknowledges receipt of the Appeal Rights, found on page two of LIC 421IM.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report specified resident events within seven days

    87211(a)(1): Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events.This requirement is not met as evidenced by: Based on document review, Licensee did not submit a written report to the Department for each fall occurrence of R1, which is a potential health, safety, or personal rights risk to persons in care.

  • 87466Type A

    Regular observation and documentation of resident changes

    87466: Observation of the Resident: The licensee shall ensure that residents are regularly observed for changes... and that appropriate assistance is provided when such observation reveals unmet needs.This requirement was not met as evidenced by: Based on interviews, the Licensee did not ensure that R1 was provided with appropriate assistance after the Licensee observed them falling on multiple occasions which is an immediate health, safety, or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 13, 2025 inspection of IVY PARK AT CATHEDRAL HILL?

This was a complaint inspection of IVY PARK AT CATHEDRAL HILL on October 13, 2025. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to IVY PARK AT CATHEDRAL HILL on October 13, 2025?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "87211(a)(1): Reporting Requirements: A written report shall be submitted to the licensing agency and to the person respo..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.