Office review·November 9, 2023

On November 9, 2023, San Bruno Regional Office conducted a non-compliance conference meeting with Licensee, Lilia Mauricio and Jason Pineda, Administrator at TLC Home Care II. Present in the meeting was Regional Manager, Vivien Helbling, Licensing Program Managers, Cara Smith and April Cowan, Licensing Program Analysts, Audrey Jeung, Grace Donato, and John Calandra . Long Term Care Ombudsman, Bob Lewetzon was also present in this meeting. During non-compliance meeting, the following violations were discussed: General Food Service Requirements, Reappraisals, Storage Space, Incidental Medical and Dental Care, Postural Supports, Care of Persons with Dementia, Exceptions for Health Conditions, Emergency Disaster Plan, Emergency Plans, Fire Clearance, Maintenance and Operations, Care of Bedridden residents. During this meeting, the following citations were amended: -Incidental and Medical Dental from a Case Management visit that was conducted on 11/7/2023 -Postural Support from a Case Management that was conducted on 10/18/2023. The following citations were removed: -Limitations on Capacity/Ambulatory Status which was cited on 10/18/2023 -Alterations to Existing buildings or new facilities which was cited on 10/4/2023 During this meeting, it was discussed, Community Care Licensing will increase frequency monitoring inspection visits to ensure compliance with this compliance plan of Title 22 regulation. Deficiencies are cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. Report was reviewed with Licensee/Administrator, Lilia Mauricio and Jason Pineda and a copy of this report and the Appeal Rights are provided. Licensee was provided the link below for resources and guidance to improve facility operations: https://www.cdss.ca.gov/inforesources/community-care/resource-guide-for-providers