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Inspection visit

Incident investigation

PORTOLA GARDENSLicense 3856010451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

In the absence of administrator, LPA Jeung met with acting care coordinator and consultant regarding incident reported today to CCLD. Client #1 was admitted yesterday, 3/2/22, and is non-ambulatory per MD report, as well as unable to leave facility unassisted and unable to bathe, dress, feed self or care for toileting needs. MD report and other relevant documents for client #1 are provided to LPA today. According to Ms. Santos, client was admitted for a 30 day respite paid for by Kaiser Hospital. LPA observed location of room where client slept last night, and noted 2 exits nearby. One exit door emitted a loud alarm, and the other emitted a low volume audible alarm. Both alarms ceased when exit doors were closed. Staff do not have to physically respond to alarm to turn it off. Deficiency of the CA Code of REgulations, Title 22 is cited on a following page. During this visit, LPA was requested by the CCLD Investigation Branch to inquire about another client. LPA reviewed file for client #2, who moved out of facility on 3/1/22.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87464(f)Type A

    BASIC SERVICESBasic services shall at a minimum include:Care and supervision, meaning the responsibility for... ongoing assistance with ADLs, without which the resident’s physical health, mental health, safety, or welfare would be endangered.This requirement was not met, as client #1 eloped from facility without staff knowledge today. Because Licensee failed to ensure that client was supervised, he left the premises, which posed a immediate risk to his health, safety and welfare.

FAQ · About this visit

Common questions about this visit

What happened during the March 3, 2022 inspection of PORTOLA GARDENS?

This was an other inspection of PORTOLA GARDENS on March 3, 2022. 1 citation were issued: 1 Type A (serious).

Were any citations issued to PORTOLA GARDENS on March 3, 2022?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "BASIC SERVICESBasic services shall at a minimum include:Care and supervision, meaning the responsibility for... ongoing ..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.