Incident investigation·December 11, 2023

In response to Suspected Abuse Reports (SOC341) submitted to CCLD on 12/1/23 and 12/6/23, LPA Jeung met with administrator to discuss incidents and obtain updates. LPA reviewed clients' files and interviewed clients and staff. Incident reported on 12/1/23 pertains to client #1. Incident reported on 12/6/23 pertains to clients #2 and #3. Administrator is instructed to submit Unusual Incident Reports (LIC624) to CCLD whenever SOC341s are submitted. Administrator to submit completed Incident Reports to CCLD BY 12/12/23 with detailed summary of facility investigations, including names of all persons involved and contacted. Administrator reported to CCLD on Friday 12/8/23 that facility is experiencing a gastrointestinal outbreak. LPA is informed today that report was made to SF Dept. of Public Health, and recommendations were provided to administrator; copy of SFDPH recommendations obtained by LPA, as well as line list of those afflicted. Administrator is reminded to ensure that all resident appraisals and care plans are signed and acknowledged by resident or their authorized representatives. At this time, no deficiencies observed.