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Inspection visit

Complaint

PORTOLA GARDENSLicense 385601045
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On January 18, 2024, Licensing Program Analyst (LPA) Komal Charitra conducted an unnannounced complaint visit to deliver findings for the above allegation. LPA met with Administrator, Greg Bogart and explained the purpose of the visit. Regarding the allegation staff are sleeping at the facility, according to the reporting party, two staff members on NOC shift have been sleeping in chairs at the facility during their shifts. During the visit, LPA interviewed administrator, assistant administrator, staff and residents. The administrator and the assistant administrator indicated that they have not heard or observed staff sleeping during NOC shift, however they indicated if staff choose to sleep during their (unpaid) 30-minute lunch then it's their decision. Based on 3 staff and 5 residents interviewed, they have not observed or heard of NOC shift staff sleeping during their shift. Although the above allegation may have happened or are valid, there is no evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed with Greg Bogart and a copy is provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.312(a)Type A

    §1569.312 Basic services requirements..Every facility required to be licensed under this chapter shall provide at least the following basic services:..(a) Care and supervision as defined in Section 1569.2.Violation of this regulation is not met as evidenced by: Based on resident interviewed, 4/5 residents interviewed indicated that when they tried to press their call pendants/buttons, staff will either not respond or not respond in a timely manner which poses an immediate health and safety risk for residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 18, 2024 inspection of PORTOLA GARDENS?

This was a complaint inspection of PORTOLA GARDENS on January 18, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to PORTOLA GARDENS on January 18, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.