Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Complaint

PORTOLA GARDENSLicense 385601045
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 07/18/2025 Licensing Program Analysts (LPAs) Yi Sam Jian met with staffing coordinator, Lea Salazar, to conduct a complaint investigation. Purpose of visit explained. Administrator, Gregory Bogart arrived later during the visit. LPA gathered information relevant to allegations. LPA conducted resident interview. Regarding the allegation that the facility did not allow residents to have visits, no evidence was found to support this claim beyond the reporting party’s statement. All other resident interviews indicated that visitation was not denied. The Department has investigated the above allegations. The allegations are UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Report is reviewed with administrator and a copy is provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    Dignity in personal relationships

    Personal Rights requirement: Residents in all residential care facilities for the elderly shall…be accorded dignity in their personal relationships with staff, residents

FAQ · About this visit

Common questions about this visit

What happened during the July 18, 2025 inspection of PORTOLA GARDENS?

This was a complaint inspection of PORTOLA GARDENS on July 18, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to PORTOLA GARDENS on July 18, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.