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Inspection visit

Follow-up

PORTOLA GARDENSLicense 3856010451 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 3/24/2026, Licensing Program Analysts (LPA) Yi Sam Jian arrived unannounced for the purpose of conducting a case management. The purpose of the case management is to address the corresponding complaint investigation report number 14-AS-20260112162335 and 14-AS-20260127162859. LPA met with administrator, Gregory Bogart . LPA explained the purpose of the visit. During complaint investigation, document were reviewed, Facility Progress notes for resident R1 and Hospital after visit summary indicate that R1 suffered a fall resulted in a hospital visit. There was no incident report on file submitted by the facility to CCL documenting the incident involving R1. Physician communication and instructions reported resident R2 was assessed by paramedics and brought to a hospital. There was no incident report on file submitted by the facility to CCL documenting the incident involving resident R2. SOC341 reported allegation of incident involved staff S1 and resident R3. There was no incident report or SOC341 on file submitted by the facility to CCL regarding the incident involving resident R3. Deficiencies of the California Code of Regulations, Title, 22 cited on the 809-D. Failure to correct the deficiencies may result in civil penalties. Report is reviewed with administrator and a copy is provided with appeal rights.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report specified resident events within seven days

    Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of… Any incident which threatens the welfare, safety or health of any resident.This requirement is not met as evidenced by: Based on document review, facility did not submit a written report to the Department for fall occurrences of R1 and R2 and alleged physical abuse on R3, which is a potential health, safety, or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 24, 2026 inspection of PORTOLA GARDENS?

This was an other inspection of PORTOLA GARDENS on March 24, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to PORTOLA GARDENS on March 24, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Reporting Requirements: A written report shall be submitted to the licensing agency and to the person responsible for th..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.