Complaint·August 8, 2024

LPA interviewed four staff members. All mentioned that there is no issue with regards to staffing in the facility. A staff, S3, mentioned that if there are call outs it still gets covered. Staff are also able to manage feeding without issues. Each staff interviewed has 4 to 5 residents assigned under their care. S2 also mentioned that if needed, calls another person for additional assistance. During the interview, S1 also mentioned that there is a resident (R1), has been slow in responding and can't balance anymore, eats a little bit and slowly eats or chews. S2 also confirmed that R1 is a non-verbal resident, a slow eater and has difficulty in feeding. R1 used to attend activities before and sometimes participates depending on the condition. S5 stated that there are floaters who can work both in memory care and assisted living. They are cross trained in case needed. Based on records review, the facility provided the schedule in memory care unit there is currently 4 neighborhoods where residents live. For each neighborhood there are two to three caregivers (depending on the number of residents). Aside from that there is also a nurse on shift, three med techs, two floaters and activity coordinators. LPA also checked the progress notes and meal logs for R1 and it showed that R1 is eating less and less. Records also show that facility reached out to responsible party regarding R1’s slow decline and referral to hospice. Based on interviews & records review, the department has determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Report is reviewed and copy is provided.