Incident investigation·August 9, 2024

On August 9, 2024, Licensing Program Analysts(LPAs) John Calandra and Dominic Tobola arrived at the facility at 4:28 PM to conduct an unnanounced Case Management regarding an SOC 341 and Incident Report submitted to the Department. LPAs Calandra and Tobola requested the following documents: -LIC 602 -Care Notes/Needs and Services Plan -Notes from staff An exit interview was conducted. This report was reviewed with Michelle Delos Santos, Business Office Manager, Sandra Peret, Director of Health and Wellness, and Rob Saraison, Assistant Executive Director . No Appeal rights were provided. A copy of the report was left at the facility.