Complaint·February 4, 2026

Regarding the allegation that staff did not prevent residents from eloping from the facility, the Department conducted investigation. Interviews with residents did not indicate that residents left the facility without staff awareness or supervision. Facility records reviewed did not document any resident elopement incidents. Regarding the allegation that staff left residents in soiled diapers for a long period of time, the Department conducted investigation. Interviews with residents did not support the allegation, and residents did not report being left in soiled diapers or clothing. No documentation or additional evidence was obtained to corroborate the allegation. Regarding the allegation that staff are not following residents’ dietary plans, the Department conducted investigation. Document review and resident interviews did not identify evidence that residents’ dietary plans were not being followed. Residents interviewed did not report concerns regarding meals inconsistent with their dietary needs. The complaint alleged that client C1 was administered medications that did belong to another individual. The LPA determined there was conflicting information indicating that C1 did not reside at the facility, and there was insufficient corroborating evidence to substantiate the allegation. Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted. This report is reviewed and a copy this report is provided to the administrator.