Skip to main content
ReadyRule homepageReadyRule

Inspection visit

Complaint

SUTRO HEIGHTS CORPORATIONLicense 3856010972 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Continuation: Client #1 was admitted on 8/31/23 after 5pm, but it cannot be confirmed that medications were brought to facility upon admission. On 9/13/23, LPA observed Rx medications for 18 days (almost 3 weeks) in bubblepacks. Of the 18 days of Rx medications observed in bubblepacks, it appears that client was given medications for 6 out of the 12 full days that client has been a resident. Client #1 reports that she was not given medications for the first 3 days; on the 4th day, staff gave her medications. It is observed that daily doses of pills are contained in bubblepacks printed with dates and times; however, some medications for future dates are missing, so staff are not giving medications on the dates indicated on bubblepacks. Deficiencies of the California Code of REgulations, Title 22 are cited on a following page. It cannot be determined if the hygiene needs of client #3 were met by staff. LPA observed client during initial complaint visit on 9/13/23 and did not detect that staff neglected her hygiene needs. Client was discharged in November 2023.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87465(a)(4)Type A

    Assist residents with self-administered medication

    87465(a)(4) INCIDENTAL MEDICAL CAREThe licensee shall assist residents with self-administered medications as needed.This requirement was not met, as client #1 was not provided with Rx medications for first 3 days of admission on 8/31/23.Licensee failed to ensure that clients are given medications as prescribed by MD, which poses an immediate health, safety or personal rights risk to clients in care.

  • 87506(a)Type A

    Maintain separate complete record for each resident

    87506(a) RESIDENT RECORDSThe licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff. This requirement was not met, as facility had not maintained a file for client #2 during initial complaint visit on 9/13/23. Licensee failed to maintain a current record for client #2, who was admitted on 9/1/23, This posed an immediate health, safety, or personal rights risk to client in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 18, 2024 inspection of SUTRO HEIGHTS CORPORATION?

This was a complaint inspection of SUTRO HEIGHTS CORPORATION on July 18, 2024. 2 citations were issued: 2 Type A (serious).

Were any citations issued to SUTRO HEIGHTS CORPORATION on July 18, 2024?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87465(a)(4) INCIDENTAL MEDICAL CAREThe licensee shall assist residents with self-administered medications as needed.This..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.