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Inspection visit

Complaint

SUTRO HEIGHTS CORPORATIONLicense 3856010971 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Based on staffing schedules observed when complaint investigation was initiated, it could not be determined that night staff was sufficient. However, LPA observed documentation of hoyer lift training for 4 staff. Pertaining to client's privacy, it was acknowledged by client during interview that bedroom door is often left open. He stated that this was not a concern. During previous complaint visit, bed linens were observed draped on foliage in backyard to be aired out. Staff were advised that this practice is not appropriate. According to staff, laundry is done daily and clothes washer and dryer are operable.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Assist residents with self-administered medication

    INCIDENTAL MEDICAL CAREThe licensee shall assist residents with self-administered medications as needed.This requirement was not met, as staff failed to obtain antibiotic prescribed to client #1 on 8/8/23 in a timely manner. Licensee failed to ensure that client received Rx medication when prescribed, which posed an immediate health, safety or personal rights risk to clients in care.

  • 1569.69Type B

    HEALTH AND SAFETY CODEEach RCFE... shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the... training requirements listed on page one of this report. This requirement was not met, as staff who handle medications--including giving pre-poured medications to clients--have not received required medications training. Licensee failed to ensure that required medications training is given to staff who handle clients' medications, which poses a potential health, safety or personal rights risk to clients in care.

  • 87355Type A

    CRIMINAL RECORD CLEARANCEAll individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility obtain a CA clearance or a criminal record exemption as required by the Department. This requirement is not met, as staff RC is working with clientsfor over 30 days and does not yet have criminal record clearance. He was fingerprinted but not yet clieared. Licensee failed to ensure that staff working with clients have criminal record clearance, which poses an immediate health, safety or personal rights risk.

  • 87303(a)Type B

    Maintain facility in clean, safe, sanitary condition

    MAINTENANCE AND OPERATIONThe facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met, as licensee failed to ensure that backyard and access to backyard are free of debris. This posed a potential health, safety or personal rights risk to clients in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 25, 2024 inspection of SUTRO HEIGHTS CORPORATION?

This was a complaint inspection of SUTRO HEIGHTS CORPORATION on July 25, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to SUTRO HEIGHTS CORPORATION on July 25, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "INCIDENTAL MEDICAL CAREThe licensee shall assist residents with self-administered medications as needed.This requirement..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.