Incident investigation·November 6, 2025

On 11/6/2025, Licensing Program Analyst (LPA) Murial Han conducted an unannounced case management visit to follow-up on an incident that was reported by the facility. LPA met with administrator, Matthew Turner and explained the purpose of today's visit. On 10/13/2025, CCL received an incident report from the facility concerning to an incident that happened on 10/10/2025 in which resident #1 (R1) slapped resident #2 (R2)'s as R1 reported that R2 pinched his/her hand. This incident was witnessed by the Memory Care Director who discouraged R1 from hitting another resident. The facility reported the incident to R1 and R2's responsible party. The facility conducted an assessment of R2 and there was no injuries noted. During today's visit, LPA met R1 and R2 and attempted to speak to R1 but he/she did not want to speak to LPA. The administrator stated that both residents are doing well and there were no further aggressive behaviors from both. No deficient is cite. This report is reviewed and discussed with the assistant general manager. A copy is provided.