Complaint·May 2, 2025

Staff did not maintain current resident records. LPA conducted a review of R1’s records and found that the facility had maintained R1’s medication records. Upon additional interview with Reporting Party, LPA received contradicting information to the initial complaint intake statement. LPA was not provided specific information on medication record issues by Reporting Party. Upon review of R1's medication records, LPA found that R1's medication administering records were on file. Staff are not communicating with responsible party regarding resident's care service. Upon interview with Executive Director, and corresponding documented communication with R1’s, responsible party, it was determined that there was documented communication from the facility regarding R1's care service. From documentation gathered, LPA found contradicting information in relation to the allegation. A finding that the complaint allegations, staff did not distribute resident's medication as prescribed, staff did not maintain current resident records and staff are not communicating with responsible party regarding resident's care service are unsubstantiated meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.