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Inspection visit

Complaint

BUENA VISTA MANOR HOUSELicense 385601188
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 05/08/2026 Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced complaint inspection to deliver findings regarding the complaint allegations received. LPA met with co-administrator, Angie Guzman, LPA explained the purpose of the visit. Regarding the allegation that Resident was not accorded dignity in their personal relationship with staff member, the Department conducted interviews and reviewed records. There was insufficient corroborating documentation and witness statements to determine whether the alleged incident occurred. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove whether the allegations did or did not occur, therefore the above allegations are UNSUBSTANTIATED. Report is reviewed and a copy of this report is provided to the co-administrator.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type B

    Dignity in personal relationships

    Personal Rights of Residents(a)(1)To be accorded dignity in their personal relationships with staff. This requirement was not met, as evidenced by records review, interviews with clients, residents, and staffs indicating that facility staff handled residents in a rough manner

  • 87468.1(a)(3)Type B

    Protection from punishment and intimidation

    Personal Rights of Residents(a)(3)To be free from punishment, humiliation, intimidation. This requirement was not met, as evidenced by records review, interviews with clients, residents, and staffs indicating that facility staff interacted inappropriately with residents.

FAQ · About this visit

Common questions about this visit

What happened during the May 8, 2026 inspection of BUENA VISTA MANOR HOUSE?

This was a complaint inspection of BUENA VISTA MANOR HOUSE on May 8, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to BUENA VISTA MANOR HOUSE on May 8, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.