Incident investigation·March 8, 2022

Licensing Program Analyst Bruce Jacobs conducted an unannounced visit to the facility to review and discuss an incident report submitted to the Department by the facility. The report provided details involving the missing items of a resident. The report was discussed with the Administrator and LPA obtained additional details as well as the actions the facility has taken. The facility discovered the resident's items were missing, reported to Licensing, reported to the family who reported to Law Enforcement. The facility conducted an internal investigation including a search of the resident's room, interview of facility staff and health agency staff and cooperation with Law Enforcement. As of this date, the missing jewelry items have not been recovered and the facility is working with the family to resolve the issue. It was determined the facility was following their theft and loss plan. Exit interview conducted and no deficiencies were identified on this visit.