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Inspection visit

complaint

COMMONS AT UNION RANCH, THELicense 3927003663 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

facility staff. It was learned that upon activation, a signal would be sent to the front desk notifying them that a resident required assistance indicating the room number. Facility staff were then supposed to respond to the request or, in the event that they were assisting another resident, call out to their peers for assistance in order to properly respond in a timely manner. It was learned that residents were left to simply wait until facility staff were able to get to them before resetting the pendant or pull cord to signal that they had responded. Based on a review of the forms and documents provided by this facility for the call logs and response times of the facility staff, it was learned that facility staff did not respond in a timely manner. Call logs dating back to November 2021 until January 2022 revealed that facility residents would sometimes have to wait up to 20 minutes before facility staff were able to respond to their calls for assistance. In addition, there were response times from facility staff which even exceeded 30 minutes before responding to the call buttons from the residents. Based on interviews conducted during the course of this investigation, it was learned that residents' belongings were reported missing or stolen to the facility Administrative staff on numerous occasions. It was learned that money and personal items were taken out of residents' personal bedrooms which was also reported to the facility Administrative staff as well. Based on a review of facility forms and documents, it was learned that several incident reports, and SOC 341s, were filed on the behalf of facility residents stating that their personal belongings were not properly safeguarded while under the care of this facility and were stolen or went missing. Several police reports were also filed with tracking numbers issued through the Manteca Police Department. As a result of this investigation, this LPA found the allegations to be SUBSTANTIATED - A finding that the complaint was Substantiated meant that the allegation was valid because the preponderance of the evidence standard had been met. The following deficiencies were cited on the following LIC 9099-D pursuant to Title 22 Rules and Regulations, Division 6 and Health and Safety Codes. Appeal rights were printed, reviewed, and a copy was left with the facility designated Administrator at this time. Exit Interview

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87217(b)Type B

    Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables which have been entrusted to the licensee or facility staff.This facility was observed to be deficient as evidenced by the reports of several thefts and loss suffered by several residents while under the care and supervision of this facility. This posed a potential threat to the Health, Safety, and Personal Rights of the residents in care.

  • 87464(f)(4)Type B

    Basic services shall at a minimum include:Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for proper hygiene care and laundry service. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.

  • 97464(f)(4)Type B

    Basic services shall at a minimum include:Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications, as specified in Section 87608, Postural Supports. This facility did not meet this requirement as evidenced by not following the assistance and care needs of the residents as indicated in their pre-admission appraisal for assistance in meals and eating. This presented a potential threat to the Health, Safety, and Personal Rights of the residents in care.

  • 87411(a)Type A

    Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. This facility was observed to be deficient as evidenced by the lack of staff to properly respond to residents' activation of their pendants in a timely manner.This posed an immediate threat to the Health, Safety, and Personal Rights of the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 25, 2022 inspection of COMMONS AT UNION RANCH, THE?

This was a complaint inspection of COMMONS AT UNION RANCH, THE on April 25, 2022. 3 citations were issued: 3 Type B.

Were any citations issued to COMMONS AT UNION RANCH, THE on April 25, 2022?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "Every facility shall take appropriate measures to safeguard residents' cash resources, personal property and valuables w..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.