complaint·May 12, 2023

It was learned from facility staff that the care and supervision required for these dementia diagnosed residents did not interfere with the overall care needs for this facility as a whole and residents were treated with the same degree as those who were not diagnosed with dementia. It was learned that there was a resident, R1, who was recently experiencing issues with some health related symptoms which required the intervention of licensed medical professionals and members of this facility's administrative team. It was learned that R1 was not diagnosed with dementia at the time of this investigation. It was learned that R1 would often times act out in an aggressive and intimidating tone but had never been observed, or reported, to have been physically aggressive or violent towards residents or facility staff at any given time. It was learned that R1 had been observed to have emerged into this community from R1's room without a shirt, pants on some incidents, and was totally naked on other occasions. It was learned from interviews that steps were always taken by facility staff to make sure that R1 always had sufficient clothing on prior to going into the common areas of this facility where other facility residents congregated. It was learned that this was not always possible since R1 would come out into the community, sometimes later in the evenings, without the proper attire when staff were assisting other residents to bed or with ADLs. It was learned that R1 was conserved and required additional assistance from R1's licensed medical professional. Steps were initiated by this facility to address these types of behaviors from R1 and progress was learned to have been made. It was learned that facility staff were not allowed to dictate what R1 could or should not wear and had to strictly respect R1's wishes and overall personal rights at all times. It was learned that facility staff always made it a point to assist and redirect R1 when these types of issues took place but did not dictate to R1's behaviors. Respect and dignity were always maintained in regards to the other facility residents as well so that they were not regularly subjected to this type of behavior. As a result of this investigation, this Department found the allegations to be UNSUBSTANTIATED. A complaint allegation finding of Unsubstantiated meant that although the allegations may have happened or were valid, there was not a preponderance of the evidence to prove that the alleged violations occurred. There were no deficiencies observed or cited during today's complaint visit. Exit Interview