complaint·May 23, 2024

3 out 5 staff members stated that they do not believe that other staff members speak inappropriately but may show other actions against the residents. 2 out of 5 residents denied that any staff speak inappropriately to them. 3 out of 5 residents denied hearing any inappropriately comments towards other residents. 3 out 5 residents were unable to complete interviews because of medical reasons. Based on interviews conducted, it was unclear if staff spoke inappropriately to residents in care. Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED Allegation: Facility staff forces residents to take medications. LPA Johnson interviewed five staff members (S1-S5) and ED. All five staff members and ED denied that any staff had forced Residents to take medications. ED said the facility’s protocol is to give reminders if a resident does not want to take their medications. LPA Johnson interviewed additional residents. They said staff do not force us to take any medications. LPA Johnson notes that some resident have histories of refusing medications and making false allegations about staff members and others. LPA Johnson reviewed medication administration records (MARs). MARs showed that some residents had refused medications on several The department has determined the following as it relates to the allegation that a resident was forced to take medications. Based on interviews and record review, the above allegation is UNSUBSTANTIATED Allegation: Facility staff left residents in soiled clothing. LPA interviewed three residents who all denied being left in soiled clothing. Staff interviewed denied residents were or have been left in soiled clothing. Other witnesses interviewed reported hearing that residents were left in soiled clothes, they have not witnessed it themselves, but they heard from other staff. Based on the information provided through interviews, the allegation that staff leave residents in soiled clothing was UNSUBSTANTIATED. Continued Allegation: Staff are not according privacy to residents in care. Based on interviews with staff, and residents in care. Residents interviewed stated that they only get injections in the dining area at their requested and always in the medical room or their own room. Staff interviewed stated that they have never witnessed resident in care getting injections or taking medication in the dining area. Staff stated that medication are given in the med-room or the residents room. Based on information provided through interviews and records reviewed, this allegation is deemed UNSUBSTANTIATED